Start selling your products online. Scale up as your business grows.
Salient features of e-commerce website developed by us
Extend the reach of your sales office to the web world with our extensively automated e-commerce website. Sell your products/services from your website and reach out to a large customer base.
- Customer friendly e-commerce website with your products well organized with product features, images, price, taxes, etc.
- Easy, yet comprehensive Customer Sign-up
- Customer-friendly shopping cart interface to enable customers to buy one or more items at a time with ease. Our shopping cart is easy to manage and provides a convenient shopping experience for your customers.
- Easy checkout with multiple payment options and payment gateway for accepting payments via credit card, debit card and net-banking. Accept payment from customers worldwide.
- Customer control panel to enable customers to manage personal information, keep track of all their transactions, store shopping cart for checkout at a later date.
- Easily manageable through secure multi-user admin control panel. Manage your catalogue of products and services from a user-friendly secure control panel. Manage product information, product images, define pricing, tax, freight, discount, etc. with ease.
- Manage and keep track of customer registration, orders and transactions. Manage incomplete orders, handle returns, view customer buying interests, etc.
- Integrated backend accounting system with auto-propagation of transactions to accounts.
And above all - No Worries .... we maintain your e-commerce website for you.
Our comprehensive and fully-functional e-Commerce website solution will help you succeed in establishing your online business. Achieving success in an online business requires more than just a Shopping Cart - Checkout - Payment Gateway software. The primary aspects of any business involve Merchandise, Marketing, Sales, Service and Accounting. Your online business, essentially an e-commerce website, should take care of these aspects of business pretty well. An online business is equally extensive as an offline business and does involve all business functions fully. Hence the software system that drives your online business should be capable of taking care of the various business functions in an integrated fashion.
Business Ahead provides a complete and cost-effective business-oriented e-commerce website solution. It is designed with a focus on your business and will equip you with all essential features needed to conduct an online business successfully and efficiently with minimum manpower and financial resources. We give you all of the basic features you need, to operate a successful online business. We provide an integrated back end business management system that enables you to manage your entire business - both online and offline at one place. All essential modules such as sales, purchase (included in higher plans), product management, warehouse, inventory, accounts, CRM & rudimentary HR, are included.
People often misunderstand what an e-Business is all about and under-estimate the potentials of an online business. It must be understood, that just like you invest substantial sums of money in starting and establishing your offline business, like wise you need to invest a decent sum of money in launching and establishing your online business. Please bear in mind that an online business can give you a far more wider market reach than your offline business and can fetch you significant increase in your sales volume. Therefore, there should be no compromise on the e-commerce website solution that you decide to deploy.
The eCommerce website solution is an important product from the Business Ahead suite.
The Business Ahead suite contains a core engine on which various kinds of websites are built. The core engine contains multiple components that provide the various business functionalities required to drive and manage an e-Commerce website. It implements all business functions that are well integrated with each other to incorporate efficient business processes required to operate your online as well as offline business within the same system. Each client has an independent database. The architecture provide a framework to integrate each client's own specific applications, thereby allowing us to incorporate your own specific business processes that give you an edge over your competitors.
The entire system is designed and developed by a team of experienced engineers and developers and has been thoroughly tested and perfected over several months of prototype runs and in-depth component testing. Most of the core components have been running on real online systems for several years now and hence have been time-tested. It may be noted that our own business has been running on Business Ahead eCommerce since last more than 10 years.
Payment Gateway charges
Cost of buying Payment Gateway service from third party payment gateway service provider is not included in the plan price. You can buy the payment gateway directly from your choice payment gateway service provider and give us the access id and password during the development stage to carry out integration and testing, after which you can change the password. We will assist you in selecting the appropriate payment gateway service provider who provides for API integration so that our programs can talk to the gateway programs.
For Indian ecommerce website we recommend CcAvenue as the payment gateway service provider. We will assist you in procuring the payment gateway merchant account from CcAvenue. Details of their merchant account and charges can be seen at their website www.ccavenue.com.
Why run your online business on our eCommerce website system?
There are several reasons why you should choose our solution. While we will attempt to summarize them in this page, to better appreciate the benefits of our system we would request you to spend some time to review the product tour and features sections.
You are putting your trust in able hands
The BusinessAhead team comprises of people who are not just software developers. Most of us have spent considerable years working in business and industry and have hands-on experience of various business functions such as sales, purchase, marketing, manufacturing, consulting, project management and accounting. We have deeper knowledge of various business functions and hence are able to contribute effectively in building a practical business software system.
This does not mean that we know everything. We are eager to learn from our clients, who are more experienced than us in their own respective businesses, and we constantly strive to improve and upgrade our e-commerce system so that it delivers tangible benefits to you. We understand very well that our success is directly linked to the success of our clients. Hence we are receptive to your suggestions and feedback. Our industry experience and knowledge of business processes enables us to quickly assimilate your business strategies and priorities and align our eCommerce system accordingly so as to give you a definite competitive advantage with improved and efficient ways of working. In fact, we are thankful to our clients who have helped us build a robust system.
Integrated business functions
The BusinessAhead eCommerce is not just a shopping cart - payment gateway software. It is much more than that. It is a comprehensive business management system that integrates both your online & offline businesses into one system and takes care of essential business functions viz. sales, marketing, customer management, product management, inventory, warehouse, and accounting. All functions are well integrated and all transactions are auto-posted to accounts.
The high degree of automation and convenience of use enables you to handle higher sales volume without increasing your manpower. The reduced manpower cost and hence the reduced cost of operation, gives you a competitive advantage and help reap higher profits. The integrated business functions also help you service your customers effectively and efficiently.
Scalable architecture and always improving
Our eCommerce system is flexible, scalable and has all in-built features that are required for business growth. There is one core engine that drives all eCommerce websites that we build. This enables us to focus on making our core systems better and better with time. We are continuously working to improve upon existing modules and also incorporate newer functionalities and features so as to provide you with upgrades from time to time.
We are receptive to specific requirements of specific types of businesses and are flexible to adapt and enhance our core systems so as to accommodate specific implementations as you may suggest. We are also constantly innovating to keep our ecommerce system updated with the time and to ensure that our clients get the best solution at affordable investment which is always improving. New features are added with time to provide newer facilities for effective management of online business.
As your business grows and you feel the need to implement very specific functionalities unique to your business process only, they can be built and integrated at nominal cost. The extra cost is charged only when we implement functionalities that are unique only to you.
Advantage of a fully hosted solution
This is a fully hosted solution. It includes website hosting, hosting of email accounts and backend admin system hosting. The higher plans also include SSL certificate and dedicated IP. We can also provide your choice domain name at a nominal extra cost. The entire system resides on our highly reliable and secure servers. Everything, including hosting setup, system configuration & installation, software trouble-shooting, server monitoring, server maintenance, server security, data protection and backups, are taken care by us.
You are free from the technical nitty-gritty of the technology that drives your online business. Simply focus on operating your core business and we take care of the deployed technology to give you complete peace of mind.
You have nothing to download and Install to access and manage your system. No special software is needed on your computers. The backend admin system is 100% web based and can be accessed from any standard web browser such as IE or Firefox. Admin access is secure and multiple users can work on it simultaneously. The web based implementation gives you the flexibility to administer your website from any location or from multiple locations simultaneously.
Related Link: Advantages of a Hosted solution
Friendly and personalized help & support
A fully functional business management system may appear quite complicated at the first encounter, and it takes time to get conversant with the entire system. To simplify things, detailed context-specific help is available in the backend admin system to provide you with instant help while you are using the system. Various business functions are explained through flow diagrams. The implementation philosophies are well narrated so that you fully understand how the backend processes and sub-systems work and how they integrate with other functions.
Further, quick personalized support is available via email and telephone. We are a customer-friendly organization and are very particular about our service. Our objective is to ensure that our customers are able to use our systems conveniently and exploit all the functionalities that we provide. To meet this objective we are always available to help and guide you wherever you get stuck or confused, and provide you with clear directions.
Frequently Asked Questions
Q. Do I need any special software to run or administer my store using BusinessAhead eCommerce?
No. Our e-commerce system is 100% web-based and can be accessed via any standard web browser such as IE or Firefox. You can login to your backend admin system from any computer that is connected to the Internet.
Q. Is BusinessAhead eCommerce SaaS based?
Yes. SaaS stands for Software as a Service. Our e-commerce solution is deployed in the SaaS model. It is completely hosted on our specially configured servers. The advantages of SaaS are several. It eliminates the need to install and run the software on the client's own computer, thus alleviating you from the burden of software maintenance, ongoing operation, and support. Using SaaS reduces your up-front cost of buying an exclusively licensed software.
Q. I do not have any experience building websites. Can I still use BusinessAhead eCommerce?
Absolutely! We build your website for you and then pass you the controls to simply edit it. The backend content management system is very user friendly and is backed up by in-context help and our email and phone support. In fact, you only need to maintain a few static pages of information about your company. Your product pages are auto-built. All you require to do is add your products at the backend, set its pricing and other terms, upload product images and you are done.
Q. What are the costs of feature enhancement, i.e. upgrade in software features?
There are two types of upgrades/feature enhancements that may happen:
- Features enhanced or added by us from time to time
Our products are always under a continuous improvement path and time and again we will add new features or enhance existing features. All such additions/enhancements are passed on to all customers absolutely free, irrespective of which plan you are into. Certain new features that are not applicable for lower plans are passed on only to the higher plans. For instance, if we enhance a feature related to the purchase function, the same shall be passed on to customers whose plan include the purchase module.
- Specific features requested by you
If you require a feature addition that is very specific and unique to your business process only, the same shall be implemented at nominal extra cost.
In this section we have tried to answer the most commonly asked questions of a general nature. For queries that may relate to features of our product, kindly visit our product features section. Also check the eCommerce FAQ section for a larger set of frequently asked questions and their answers.
Feel free to write to us should you have a query that remains unanswered.